FastComet Review

Reviewed by: Timothy Shim
  • Review Updated: Apr 25, 2020
FastComet
Plan in review: FastCloud
Reviewed by:
Rating:
Review Updated: April 25, 2020
Summary
FastComet is a hidden gem in the hosting world. With a long list of useful features and reasonable price - the web host is suitable for both newbies and advanced users.

FastComet is a relatively new hosting company that offers a wide range of hosting services.

Official record says that the company started their business as a system administration service provider and expanded into web hosting business in 2013.

We started tracking FastComet (basic plan – FastCloud) in October 2017. Unfortunately, despite being a relative newcomer, the company had no hesitation in cancelling a price lock guarantee to their customers lately, resulting in hard feelings and burnt wallets all around.

If you are looking for a price lock hosting plan, InterServer can serve as the alternative.

This review is based on data we gathered from our test site hosted at FastComet and public user feedback from the Internet.

About FastComet, the Company

  • Headquarter: San Francisco, California
  • Established: 2013 (based on WhoIs record)
  • Services: Shared, VPS, dedicated hosting

 


 

What's in this FastComet review?

FastComet Plans & Pricing

Verdict

 


 

Pros of FastComet Hosting

1- Solid server uptime results

FastComet is reliable – test site uptime above 99.99% for the last six months. Image below shows our test site's 30 days uptime record in February / March 2018.

FastComet uptime in February / March 2018: 100%

How FastComet ensures its server stability?

Let's take a closer look into FastComet's shared hosting resources policy.

To make sure every users have access to given CPU and RAM, FastComet implement resources quotas on shared hosting plans.

For example, the limitation on FastCloud (previously known as StartSmart) plan:

  • Concurrent connection: 20
  • Number of processes: 40
  • Script executions: 1K/hour, 10K/day, 300K/month
  • Average daily CPU utilization: 40%
  • Inodes: 350,000
  • Minimum Cron job interval: 30mins
  • Bandwidth usage per month: 2042MB – 30720MB
  • Database size: 350MB
  • Database table size: 125MB
  • DB queries execution time: Up to 1 second

FastComet Host Monitoring Tool: Observer

The Observer Monitoring System provides complete information on the resources of your hosting account.  For example, you can check your bandwidth and inode as well as script executions per month at “Observer”.

Login to dashboard > Observer (click icon at the bottom of the left sidebar).

 

2- Server speed test results meet expectation (TTFB < 700ms)

From what I’ve experienced, the FastComet server our test plan is hosted in is stable in terms of performance and did quite well in various benchmarks.

Time to First Byte (TTFB) consistently ranked a solid B, which is much better than the average web host in similar price.

FastComet Speed Tests at Webpage Test

Despite a slow initial start, the test site performed well overall from various locations. I noticed the first round test showed a slower response, but following that, the site was quite stable and persistently fair in its time-to-first-byte (TTFB). TTFB here is rated as top notch, grade A.

Test site #1 – Test from a Singapore Data Center

Time to First Byte (from Singapore): 764ms.

Test site #2 – Test from a Chicago Data Center

Time to First Byte (from Chicago, Illinois): 263ms.

 

3- Choices of ten server locations

FastComet has data centers all over the world and allows all users to pick their server locations during order.

In 2019, FastComet added 2 server locations (to existing 8) to make it 10 server locations in total. The 2 newly added locations are Toronto (US) and Mumbai (IN).

FastComet data center locations include Chicago (US), Dallas (US), Newark (US), London (UK), Frankfurt (DE), Amsterdam (NL), Tokyo (JP), and Singapore (SG).

 

4- 45-day money back guarantee

When it comes to money back guarantee, FastComet stands out as one of the few that offer a longer trial period, similar to hosting companies such as InMotion Hosting and Hostgator.

Their trial period for the money back guarantee is at 45-days, which is considerably higher than the average 30-days trial period that most hosting companies offer.

You get a 45-day money back guarantee on shared hosting plans with no cancellation fees involved.

Try FastComet with no risks for the first 45 days! Order here.

 

5- Free one year renewal on domain name

One feature that makes FastComet an absolutely a steal is the fact that they offer a free one-year renewal on domain names. This applies to domain names that are transferred to FastComet.

fastcomet review - free domain transfer
Transfer your domain name to FastComet and get renewal for one year free of charge. See this at FastComet site.

When you sign up with their shared hosting plans, you can choose to transfer your existing domain name to FastComet free of charge. They will handle the renewal process and fees for one year.

 

6- Free site migration for first-time users

FastComet offers free site migration services when you sign up for any of their plans. Considering that some hosting companies charge their users a fee for transferring a site, it's great that FastComet gives it for free, which makes changing hosting companies a less arduous task.

To request a free site migration, follow the instructions given in the GIF image below.

FastComet user dashboard > Support > Site Migration > Fill in the details.

 

7- Innovative server technology (NGINX, HTTP/2, PHP7 ready) + Easy to use dashboard

Managing your account on FastComet is surprisingly easy as their dashboard is designed to be intuitive and simple for anyone to use. You can handle all your essential tasks, such as installing apps or managing your bills, with their one-stop user dashboard.

For those who are concern about site speed, FastComet supports server technologies such as NGINX, HTTP/2, and PHP2 to ensure that you have all the tools needed to keep your site fast.

A quick glance at FastComet user dashboard. Users can manage their bills, install web apps, get supports, monitor server resources, and login to cPanel account from here.

With one-stop user dashboard – you get to control everything from your FastComet user dashboard.

 

8- In-house site builder with 40+ ready-made widget and 350+ themes

With FastComet website builder, you can create a professional-looking website easily; it’s a powerful drag and drop tool that almost anyone can use even without any technical skills.

There are over 350+ templates and 40+ widget you can choose from to kick-start your creativity.

Sample of ready-made themes in FastComet Site Builder. Note that most of them are modern themes that you'd actually use for your websites.

 

9- Excellent reputation – tons of positive feedback from users on social media

There's a lot to love about FastComet's services, but a quick search on social media show that we're not the only ones that think highly of the web host provider.

We found tons of positive reviews from social media and Internet forums. Here are some recent ones on Twitter:

Our on-site experiment

Jerry did two tests on FastComet live chat support and was very happy with their quality.

The support staffs answer live chat request instantly and they were able to provide satisfying answers to his questions very quickly.

One of Jerry's chats with FastComet support – the overall experience was great.

 


 

Cons of FastComet Hosting

1- Broke its price lock guarantee

A cardinal sin for service providers is no keeping its promises to customers. This is especially true when it involves money. FastComet did exactly that – promised a lock on prices and then dropped it after some changes.

Before the changes, FastComet was having a flat line entry and renewal fee – which was pretty awesome, so what you pay when signing up was what you’ll be paying further down the road.
After the changes, FastComet has dropped the price locked policy, which I personally feel is a major drawback.

 

2- 200% price hike on renewal

While sign ups for web hosting plans usually come with discounts, it is important to remember that these are often one-off cuts. At the end of the day, staying with one host will mean you'll end up paying full price someday (likely soon).

With the recent changes, FastComet now offers a steep discount during signup but hikes prices by more than 200% when it comes to renewal, a bitter pill to swallow.

For your reference, here's the renewal price for FastComet shared hosting plans.

FastComet PlansSignup PriceRenewal PriceDifference
FastCloud$2.95/mo$9.95/mo237%
FastCloud Plus$4.45/mo$14.95/mo235%
FastCloud Extra$5.95/mo$19.95/mo235%

 

*Note – To relate to this, here's our market study on web hosting cost if you are interested to know more about web hosting prices. 

 

3- Does not offer dedicated IP address to shared hosting users

If you're thinking of setting up a dedicated IP address on their shared hosting plan, you're out of luck as FastComet only offers it on their VPS plans, which will cost you a lot more.

What's particularly frustrating is that they don't even allow you pay for the service on their shared hosting plans which means you have no choice but to upgrade if you want a dedicated IP address.

 

4- Only 7 days trial for VPS Cloud users

Another drawback to their VPS plans is that their period is very short. With only a 7-days trial, users who want to test out their VPS Cloud services won't be able to do much.

Unless you're certain that you're going to need VPS cloud hosting, it's hard to justify trying out their VPS hosting plans without committing to it.

 


 

FastComet Hosting Plans & Pricing

Shared and VPS Hosting Options at FastComet

When we first sign up for FastComet, we were impressed with the hosting options.

Normally, a lot of web hosts have two or three standard plans. Those with more comprehensive offerings are usually able to scale up massively if necessary. Let’s take a look at what FastComet offers.

Shared Hosting

Shared hosting starts out as low as $2.95/mo. Traffic is unlimited on all plans, and you are allowed a high number of visitors each month.

You get free domain transfer, custom optimized server setup, and much more. You can transfer websites, and the level of security for every plan is very high. You get everything from a network firewall to daily backups.

Shared Hosting PlansFastCloudFastCloud PlusFastCloud Extra
Hosted WebsitesSingleUnlimitedUnlimited
Storage (SSD)15 GB25 GB35 GB
Unique Visits25K/mo50K/mo100K/mo
CPU Cores2 Cores4 Cores6 Cores
RAM2 GB3 GB6 GB
Immediate Account Setup
Multiple Server Locations
Free Website Transfer133
Addon DomainsNoUnlimitedUnlimited
Daily Backups7730

 

Fully Managed SSD Cloud VPS Hosting

Fully managed SSD cloud VPS hosting comes in 4 plans. You get more SSD space, bandwidth, and monthly visitors than with shared hosting. SSD cloud VPS hosting works well for those who are more experienced and need more computing power.

Cloud VPS Hosting PlansVPS Cloud 1VPS Cloud 2VPS Cloud 3VPS Cloud 4
Unlimited Websites
Storage (SSD)50 GB80 GB160 GB320 GB
CPU1x 2.5GHz2x 2.5GHz4x 2.5GHz6x 2.5GHz
Bandwidth2 TB4 TB5 TB8 TB
RAM (ECC)2 GB4 GB8 GB16 GB
cPanel included
WHM included
Softaculous included
e-Commerce Optimized
Money Back Guarantee7 Days7 Days7 Days7 Days

 

All prices are checked accurate during January 2020 updates. For best accuracy, please check official price list at https://www.fastcomet.com/


 

In Summary: FastComet Hosting – Yes?

Quick recap:

 

FastComet is a force to be reckoned in the world of hosting, offering cheap and affordable hosting plans with formidable features and resources.

It also has extensive plan types that cater to almost any requirements. Whether you want to build a small website or one that will receive millions of visitors a month, you have options that will give you the computing power you need. Best of all, pricing is very forward and above-board. The application support and availability is just icing already on a very sweet cake.

But I say that ultimately, the best way to experience a service is to test it and FastComet offers a 45-day money back guarantee for you to decide if it’s the right partner you need. No harm giving them a try.

FastComet is recommended for…

Websites owners who want a reliable web host that offers a ton of useful features.

Alternatives and Comparisons

If you are looking for alternatives to FastComet, here’s a list of 10 best web hosts we suggest. You can even use our host comparison tool to compare FastComet with other hosting companies. Let's look at a few quick comparisons:

 

For more details or to order FastComet, visit (link opens in new window): https://www.fastcomet.com

 

 

(P/S: Links in this page above are affiliate links – if you purchase via this link, it will credit WHSR as your referrer. This is how our team keep this site alive for 8 years and add more free hosting reviews based on real test account – your support is highly appreciated. Buying via my link doesn’t cost you more. )

About Timothy Shim

Timothy Shim is a writer, editor, and tech geek. Starting his career in the field of Information Technology, he rapidly found his way into print and has since worked with International, regional and domestic media titles including ComputerWorld, PC.com, Business Today, and The Asian Banker. His expertise lies in the field of technology from both consumer as well as enterprise points of view.