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Plan in review: Face Extra
Reviewed by: Jerry Low
Review Updated: May 03, 2021
WebHostFace is cheap and reliable - you wouldn't know that by only looking at its server performance or features list. The server uptime is consistent and it offers features needed for any personal and business websites. We think WebHostFace is reliable and best for those who are looking for a budget host.
Established by Valentin Sharlanov just a couple of years ago, WebHostFace has already managed to establish a decent reputation in the hosting world.
“Before WebHostFace, I worked on numerous websites of my own,” said Sharlanov. Aside from his web design work, he also has some experience in e-commerce projects. He gained experience in web hosting by working as part of a team for a big web hosting company.
“These two occupations pretty much determined my career as I gained experience on both sides. That helped me immensely in developing my skills and deepening my knowledge,” he added.
My experience with WebHostFace Hosting
In case you are unaware – we interviewed WebHostFace boss, Valentin Sharlanov, twice on the WHSR Blog (here and here) and have been tracking its hosting service (under Face Extra Plan) since April 2016.
Today WebHostFace has data centers in 4 different locations and ample offerings at the time of this writing.
In this review, we will dive in to see if WebHostFace lives up to what it says it offers.
WebHostFace servers are reliable – my dummy site (which I shifted over since April 2016) scores above 99.95% uptime constantly. It’s no surprise to see that WebHostFace is guaranteeing users’ satisfaction formally.
WebHostFace uptime (Apr/May 2018): 99.98%
Old server uptime record
* Click images to enlarge.
2- Choice of server locations in three continents
WebHostFace has a number of data centers located across the globe.
You can select where to host your website between three continents: United States, Europe, or Asia.
3- Hosting performance backed by SLA
WebHostFace Service Level Agreement (SLA)
WebHostFace service is backed by SLA. If WebHostFace is unable to meet this service level, you will be eligible to receive a credit to apply to future service billing cycles
14.1 WebHostFace will use commercially reasonable efforts to make our services available with 99.9% network uptime of the time during each monthly billing cycle. If WebHostFace is unable to meet this service level, you will be eligible to receive a credit to apply to future service billing cycles based upon the Unavailability for that month.
14.2 For the purposes of this agreement, Unavailability means that either (a) the hosting service is unresponsive, or (b) hosting service returns a server error response to valid user requests for more than 60 seconds of consecutive requests.
4- Built-in DDoS mitigation and brute force detection
WebHostFace offers top of the line security for their servers. Some of the security features included are built-in DDoS mitigation and the ability to detect any brute force hacking.
Add to that a multi-levelled protection that ranges from the administration (security access control, log capturing and correlation, etc.) to the server (password security policies, managed OS patches, etc.), this makes WebHostFace one of the most secure hosting providers around.
5- Free RV Site Builder and R1Soft Backup
Another great feature that WebHostFace offers is the free RV Site Builder for those who signed up with their shared hosting plans and free R1Soft Backup for the WordPress hosting plans.
Both are great tools to have and use. RV Site Builder lets you create amazing looking websites, even if you're a newbie, and R1Soft Backup is one of the most reliable site backup tool today.
Examples of sites you can build with RV Site Builder.
6- Good customer support
WebHostFace Video Tutorial
WebHostFace provides helpful video guides relating to all kinds of hosting areas – from account to cPanel assistance, from application information.
7- WebHostFace VPS, Dedicated and Managed WordPress plan
There is plenty of room to grow at WebHostFace. This is great news if you plan to build a bigger website in the future but wish to save costs on hosting now – just stick with the shared hosting plans to start with and upgrade later.
8- A hosting company with real faces
Just as the name suggests, this is a hosting company with a face. They reveal the people behind the company.
It’s a smart business strategy and makes you feel like you are working with people you know instead of a nameless company. Plus, I’ve deal with Valentin Sharlanov a number of times in the past and I know him to be both knowledgeable as well as helpful. That gave me a lot of confidence in using this company, and he didn’t let me down.
Cons of WebHostFace
1- Mixed results on server speed test
WebHostFace Site Speed Tests at Bitcatcha
Speed testing my dummy site hosted on WebHostFace – server scored “C” when compared with other results at Bitcatcha. This is a revised result from the original A grade (see speed test #2 below) it received when first tested.
Speed testing my dummy site hosted on WebHostFace – server scored “A” when compared with other results at Bitcatcha.
WebHostFace Speed Tests at WebPageTest
When it came to WebPageTest, results came back better.
Test from Chicago, U.S.; time-to-first-byte (TTFB) 220ms.
Test from Singapore, TTFB 2,400ms. My guess – time to first byte due to latency delay (test site is hosted in U.S. data center) – which explains why test at Bitcacha returned a “C”.
2- Price increase on renewal
Like many other budget hosting providers, WebHostFace prices increase during renewal.
As the signup discount you get with WebHostFace is 40% Off of regular price, the price hike when your first term ended is quite high too. Face Extra will cost you $9.90/mo during renewal.
WebHostFace Plan and Pricing
Shared hosting plans
WebHostFace offers Three different shared hosting plans – Face Standard, Face Extra, and Face Ultima. These plans range from $6.90 up to $19.90 a month (regular price); 15 GB to 30 GB of web space, and come with free domain name and Let’s Encrypt SSL.
* All hosting prices based on plans similar to WebHostFace's offer, 2-year subscription. The comparison is based on the cheapest web hosting plans.
Important things to know about WebHostFace
1- Personal WP assistant in Managed WP plan
WebHostFace is so far the only managed WordPress hosting company that offers users a personal WP assistant to rely on. Their trained WordPress experts will help users with their site SEO as well as performance and security configuration.
The mainstream has yet to discover WebHostFace, making this an amazing hidden gem.
Of course, I’m not the only person who knows about this hosting site. Just look at the customer feedback on forums and you will see that there are lots of happy customers who are more than willing to talk about how great WebHostFace is. Because of that, don’t be surprised if it ends up growing by leaps and bounds.
WebHostFace is recommended for
Individual bloggers/site owners who are looking for a budget web host
Alternatives & Comparisons
If you think WebHostFace is not for you, here are other similar hosting providers to look into.
(P/S: The links pointing to WebHostFace in this page are affiliate links. If you purchase via this link, it will credit me as your referrer. This is how I keep this site alive for almost 8 years and able to add more free, helpful hosting reviews. Buying via my link doesn’t cost you more – in fact, you will get extra discount from our link. Your support is highly appreciated, thank you! )
About Jerry Low
Founder of WebHostingSecretRevealed.net (WHSR) - a hosting review trusted and used by 100,000's users. More than 15 years experience in web hosting, affiliate marketing, and SEO. Contributor to ProBlogger.net, Business.com, SocialMediaToday.com, and more.
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Managed Cloud Hosting
Extra Domain Reg.
$14.95/yr for .com; price varies for different TLDs
Private Domain Reg.
Auto Script Installer
Softaculous (Incld. 280 apps)
Custom Cron Jobs
Built-in Site Builder
RV Site Builder
No. of Email Accounts
Zen Shopping Cart
Customer Care Policy
Server Usage Limitation
Inodes count not more than 150,000; CPU time utilization not more than 80% of server resources at any time.
Additional Security Features
DDOS Mitigation, Clamav Virus Scanner, and server firewall.