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Updated: 2022-06-29 / Article by: Timothy Shim
Background: UltaHost is a web hosting company that provides shared, reseller, and dedicated hosting solutions. It also offers domain registration, email hosting, and SSL certificates. The company has been in business since 2018 and runs accounts from data centers in the US, Canada, the Netherlands, and Germany.
On paper, the plans outlined by UltaHost can be pretty tempting. That’s especially true for their cheaper plans like Shared Hosting or WordPress Hosting. The cost is meager, and UltaHost doesn’t overly penalize those that don’t want extended contracts. There's no harm in taking them for a spin at just $3 per month with no contract and free website migrations.
Interestingly, UltaHost offers all customers web hosting plans based on the faster (and more expensive) NVMe technology. These drives run more than ten times (in some cases as much as 20 times) faster than mechanical drives.
Solid State Drive (SSD) technology has been around for some time now, and the cost is significantly lower. However, SSD and NVMe drives remain more expensive than traditional mechanical drives. That’s why few web hosts are willing to transition to these drives completely.
2. UltaHost Uses cPanel
cPanel is one of the best web hosting panels worldwide and is an easy and powerful way for users to control their web hosting environment. Unfortunately, licensing prices have increased, causing several hosts to move to cPanel alternative platforms.
It’s good to see that UltaHost remains committed to the user experience by continuing to offer cPanel-based web hosting. I’ve tried several control panels for shared hosting, and cPanel remains my top choice, even if it is more expensive.
The universal cPanel standard is only applicable to their shared hosting plans. If you sign up for VPS, you’ll need to choose between Hestia, Plesk, and cPanel. Each comes at a different cost, mainly due to the difference in licensing fees.
3. Even Shared Hosting Gets a 99.9% Uptime Guarantee
While a 99.9% uptime isn’t unique to UltaHost, it’s good to see they’ve committed to this standard even for their shared hosting plans. In many cases, you’ll find that web hosts often remain shy about guarantees unless you’re on one of their more premium plans.
4. No Overselling Policy
UltaHost indicates a “no overselling” policy in several places across its website. If true, that’s an excellent point for potential customers to note. Many web hosts often oversell hosting plans, especially on cheaper plans like shared hosting.
That means packing more customers onto each server than it can realistically support. The theory is that many don’t fully utilize their resource allocation, allowing balancing of performance.
Sadly, this also means that servers are often overcrowded and strained to the point where performance degrades. That makes the “no overselling” policy here significant. Unfortunately, I couldn’t find a mention of this in their terms of service. It only exists as statements made on certain UltaHost web pages.
5. Free Malware Scans
You don’t need to worry too much about the integrity of your files on UltaHost since they include free malware scans. You also get periodic reports on the health status of your web hosting account. While you can do this with free plugins on WordPress and other apps, it’s still good to have for free.
Following this concept, you also get email protected by SpamExperts. UltaHost claims o use “100% clean IP” addresses, so there's little chance your emails will bounce due to spam block lists.
6. Free Daily Backups
Many hosting companies provide some form of backup but what you get at UltaHost is pretty extensive. Their free backup system comes in 7/30 day cycles, and the data is kept offsite for additional reliability.
You can manage backup restoration on your own via a 1-click system. If you need help, their technical team can also do the restoration on your behalf for free. I would say that this seems to be one of the more comprehensive backup systems offered by a host at no cost.
UltaHosts works in a partnership model with external partners for some of these services. One example is its SEO service partnership with marketgoo. If you sign up for that, you can get a basic SEO audit and plan delivered to your doorstep (figuratively speaking).
The oddest thing I found offered at UltaHost is their VPN service. Although it makes sense for a company that manages servers, the VPN business is quite different from web hosting. In addition, their VPN service is far from cheap.
UltaHost Drawbacks and Cons
1. Somewhat Inconsistent Messaging
At times, it can be difficult to trust what’s shown on the UltaHost website. I find the website messaging inconsistent enough to make me a little uncomfortable. For example, content that alternatively claims 99.9% uptime in some places while stating “Perfect Uptime” and “100% Uptime” in other areas.
There is also the dubious claim about “20X faster servers” without any specific mention of context. For example, I could claim my Honda Civic is more than 20X faster when compared to a bicycle. In short, there’s a lot of what seems to be marketing hype.
Response from UltaHost
UltaHost's Shared and VPS Hosting is 20X faster because of NVMe SSD + 10GB port speed + Xeon Gold CPU or AMD EPYX CPU [for our hosting servers].
NVMe is a next-generation storage disk with 6 times higher throughput then solid-state drives (SSDs) and 100x faster than average HDDs, the technology provides superior storage, superior speed, and superior compatibility.
– Dr. Haitham Dheyaa, UltaHost
2. Live Chat Popups Are Annoying
If you spend time on the UltaHost website, you’ll soon discover their live chat pop-up to be a constant irritation. It pops up on every page you visit regardless of how many times you close the window. UltaHost simply can’t take a hint that you want that pop-up to stop popping up.
The first few times were annoying, but you’ll likely never want to revisit their website by the end of a session.
Response from UltaHost
This has been solved. We were updating the website and it was fixed a few days ago.
– Dr. Haitham Dheyaa, UltaHost
UltaHost Pricing & Plans Review
UltaHost offers a wide spread of web hosting packages. Even among the upper end of the scale, this company distinguishes between VPS hosting and VDS, or Virtual Dedicated Servers. I’ll focus on some of the more common choices to simplify things.
Shared Hosting Plans
Starting point into shared hosting!
Small business owners & 2X Resources.
Multiple websites with plenty of room to grow.
More power, performance and speed. Enhanced security included.
UltaHost offers more shared hosting plans than usual, with four distinct options available. These range in price from $3.29/mo to $12.99/mo if you decide on monthly payment terms. The price will be slightly lower for those willing to pay for a year’s hosting.
Advanced solution which can handle multiple high-traffic sites easily
VPS plans at UltaHost are even more extensive than shared hosting plans. Here, you can choose between plans on various control panels, including cPanel, Hestia & Cyberpanel, and Plesk. Prices range from a low of $5.50/mo to $38.50/mo.
The key contributing factors here are price and control panel. Resources naturally scale up as cost increases, but some control panels like cPanel come with hefty licensing fees. For example, VPS Basic on Hestia is $5.50/mo, but the same plan with cPanel costs $22.50/mo.
Compared to Ultahost, BlueHost is a more prominent name. It’s one of a handful of web hosts officially recommended by WordPress.org. However, both hosts offer highly competitive features at close prices.
A2 Hosting is one of my favorite brands but it can also be pretty expensive at the upper tiers. The point is proven in our case of A2 Hosting vs UltaHost – A2's basic shared hosting plan is (when signup for a year), 100% more expensive than UltaHost.
On paper, the plans outlined by UltaHost can be pretty tempting. That’s especially true for their cheaper plans like shared hosting or WordPress hosting. The cost is meager, and UltaHost doesn’t overly penalize those that don’t want extended contracts. There's no harm in taking them for a spin at just $3 per month with no contract and free website migrations.
FAQs on UltaHost
Is UltaHost good?
On paper, the plans outlined by UltaHost are tempting – that's especially true for their cheaper shared hosting plans. There's no harm in taking them for a spin at just $3 per month with no contract and free website migrations.
Does UltaHost have a server near to me?
UltaHost operates from four data centers in Germany, United States, Canada, and Netherland. You can check their data centers IP and run your own speed test via this page.
Does UltaHost support BitNinja?
Yes. BitNinja Full-stack server protection costs $14.99 monthly. You can subscribe directly from your UltaHost account.
Does UltaHost support Sitelock?
Yes, three different Sitelock plans are offered at UltaHost – Sitelock Find ($24.99/year), Sitelock Fix ($99.99/year), and Sitelock Defend ($299.99/year). You can purchase and configure Sitelock protection directly from your UltaHost account.
Timothy Shim is a writer, editor, and tech geek. Starting his career in the field of Information Technology, he rapidly found his way into print and has since worked with International, regional and domestic media titles including ComputerWorld, PC.com, Business Today, and The Asian Banker. His expertise lies in the field of technology from both consumer as well as enterprise points of view.