Article by Jerry Low
Geek dad, SEO data junkie, investor, and founder of Web Hosting Secret Revealed. Jerry has been building Internet assets and making money online since 2004. He loves mindless doodling and trying new food.
We have roughly another two months to go for FatCow Host Smart Drive Smart Giveaway. In case you are considering FatCow hosting, here are some recent user feedback for references. Some of these reviews are quoted else where from the Internet; some were e-mailed to my directly.
“Great Service!!” I’m using fatcow for more than 6 months, and did not had any problems so far. They servers are reliable and didn’t noticed any downtime for my websites. Some times the live chat support is slow, but the email and phone support is professional. Fatcow is my first hosting provider, and they has helped me a lot to put my business online. Great service! I would recommend to any business owner! – Reviewed by Jorg @ July 8, 2010.
“Jaw-droppingly easy to use!” Fat Cow’s automated installations are jaw- droppingly easy to use. I create and sell CMS/Joomla! websites using Fat Cow’s unlimited hosting plan and it has been a very profitable experience with Fat Cow. I do have to note that the overall speed of Fat Cow’s hosting plan leaves something to be desired when it comes to load time for scripts – mainly in Joomla! / MySQL installations. Otherwise – Fat Cow is the only hosting choice that makes sense to my business. – Reviewed by Matherarts.com @ July 01, 2010
“Average” I’ve hosted many different websites using a variety of web hosts over the years. The only time I’ve ever been “hacked” into was with FatCow – not once, but twice in less than a six-month period. My account was suspended with virtually no notice, and it’s a hassle to get it reinstated. While they gave me general guidance on removing bad files and preventing it from happening again, it was beyond difficult to get anything that specifically addressed my situation such as the type of files that are vulnerable, etc. When I asked customer support for details, I was told that someone will send an e-mail to me “very soon” but the email is never in my mailbox until today (it’s been months!). I’ve been a FatCow customer for less than a year, so I’m not sure how much of a “fluke” this is. Having said that, online support has been fairly prompt and responsive when I’ve had other sorts of issues and questions. Aside from the “phishing” concerns, I’ve been content. – Reviewed by Anonymous @ June 8, 2010.
“FatCow – Not Impressed! “ I have been trying to get a FatCow reseller account now for about 3 weeks.. my paypal payment had an error, so i tried it again.. then realized in my paypal account the first one had gone through.. although was sat “unclaimed” so now I had two “unclaimed” payments in my paypal account. I have been talking to support staff throughout the last two weeks trying to resolve the issue and NOTHING has been done.. they have “escalated” the issue to a senior specialist or something of the sort. I mean a two year old could accept a paypal payment in a few minutes!!!! After reading some of these reviews I am having second thoughts about using them.. they obviously have the look and the pricing but apart from that they seem to be pretty rubbish. – Reviewed by Luke @ June 26, 2010.
“Nothing but pleasures!” Hi Jerry I just wanna drop by and say thanks for sharing your comments about fatcow. I signed up with them in late march and I am 100% satisfy with the kind of service I am getting. fatcow servers are fast (as you said) and I never experience any site down time so far…. The overall setup process was amazingly fast and easy so I’d recommend FatCow to any newbies out there who wish to get things started immediately. In short, fatcow is nothing but pleasures!! – Reviewed by Teressa @ May 17, 2010.
“Debra Lamb Psychic Loves FatCow!” I found FatCow on the Consumer Report site as one of the top recommended web hosting sites for price and customer service. Their web building tools made building my website fairly easy, considering I had absolutely no experience, and every time I called tech support (which was a lot) I was helped by a friendly and knowledgeable associate. I also received encouragement along the way! – Reviewed by DebraLambPsychic @ April 5, 2010.
If these are not enough, check out my personal reviews on FatCow hosting here.
As a smart shopper, you should understand that a user/customer review is always written based on one’s preference. How well a web host scores in one’s record is always biased towards his/her expectation.
I once received an email complaining about Hostgator. The reason why this guy is unhappy with Hostgator is because (ready for this?) the company does not provide real time web stats reporting tool for his shared hosting account. That’s right, he is looking for a real time web analytic tool – can you believe that? Seriously, if you are expecting such a tool from a $10/mo hosting service, there is no way in this world you can be pleased.
Another example: Look at this recently published JustHost user reviews, check out the review in that post and the comment that follows, I can’t help but wonder why we can have such different feedback on the same web host (Katja was unhappy with JustHost while reader Voyager was shock to see a negative JustHost user review and think it’s a fake review).
So hey, just because you found a negative review on a web host means that it’s a bad choice; vise versa, a web host with some positive reviews might not work rightly for you. Web hosting user reviews (this one included) are solely for your references. Sure some basic research and reviews will help filter out some bad apples but to be safe you should always protect yourself from being screwed by a lousy web host.