HostPapa started business in 2005/06 and is one of the earliest that goes green in its hosting operations. At time of writing, Hostpapa operates business from both Niagara Falls, United States and Oakville, Canada. Should you host your site at HostPapa? Check it out in this review.
Founded in 2006 by Jamie Opalchuk, HostPapa, an Ontario-based web hosting company, provides small businesses, web designers, and resellers with a number of web solutions.
Those solutions include shared web hosting, virtual private server (VPS) hosting plans for small businesses, a drag-and-drop website builder, and a powerful multi-site reseller option for designers and IT firms.
I had some good experience with HostPapa in 2010 – the server was always up and running; and the cost was ultra-cheap. Nevertheless, I left HostPapa after my charity project ended and never look back. Until recently.
In December 2016, I did an interview with the company founder, Jamie Opalchuk. It was a fruitful session. Mr. Jamie was very helpful, very knowledgeable, and transparent with his company operations. I decided that I wanted to learn more about HostPapa again. I have setup a new test site on HostPapa Business Pro (shared hosting plan) and carried out extensive research of their hosting plans. Turned out HostPapa hosting plans are quite affordable (see my cheap hosting guide for comparison) and their performance is above average. In case you were considering HostPapa – read on to learn more about this Canadian web host.
Headquarters: Ontario, Canada, U.S.
Established: 2006, by Jamie Opalchuk
Services: Shared, VPS, WordPress, and reseller hosting
There are many things that I like about HostPapa’s shared hosting plans. I find that they offer a strong value proposition, actually giving you your money’s worth. For example, The Starter plan kicks in at just $3.36 a month (with our discount link) and allows you to host two websites. That’s less than what a cuppa at Starbucks would set you back.
Resources allocated are decent as well. You get 100GB of disk space, unlimited bandwidth, and a free domain name. You also get 100 email accounts, access to over 200 free apps, and the use of the starter version of an excellent drag-and-drop website builder – all with the excellent speed and security of a good host.
2- Excellent server performance: Average server uptime > 99.93%
With average server uptime in excess of 99.9%, HostPapa can be considered as being in the upper range of stable hosts.
Despite experienced frequent short outages back in 2017, HostPapa is still excellent considering that you’re looking at shared hosting uptime. HostPapa server uptime history is published as below:
HostPapa uptime record
October / November 2018: 100%
June / July 2018: 100%
May 2018: 100%
June 2017: 99.75%
Do take note that HostPapa does have a solid service level agreement (SLA) in place and guarantees 99.9% uptime to all of their shared hosting users.
3- Green hosting service that does not break your wallet
The fact that environmental sustainability and service affordability goes hand in hand with HostPapa is something remarkable. Hostpapa is one of the cheapest green hosting services available in the market. HostPapa's Business plan costs $3.95/mo which is pretty good compared to similar hosting plans from GreenGeeks and HostGator at $5.95/mo.
How does HostPapa “green” hosting work?
In case you’re wondering – HostPapa has taken the initiative of going green since 2006 by buying renewable energy to power its servers and offices.
After an energy audit by a third-party provider (Green-e.org, for example) to calculate HostPapa’s electrical energy consumption from traditional sources, they purchased “green energy tags” from a certified clean energy supplier.
That supplier calculates the total energy consumption of HostPapa operations – from servers to office equipment – then uses their suppliers of green energy to pump in 100% in equivalent energy back into the power grid.
This effectively cuts down on the carbon dioxide-producing (CO2) energy that we normally would consume from non-green energy sources.
I spoke a few times with HostPapa live chat support staff in the past and was very happy with their performance. My inquiries were responded to very quickly and the support staff was all very helpful. Refer to the image below for my recent chat transcript where I named myself “J”.
Also worth mentioning – HostPapa is Better Business Bureau accredited since 13/8/2010 and A+ rated (at the time of writing).
HostPapa Chat Records (May 30th, 2017)
HostPapa Chat Records (June 4th, 2018)
5- Huge room for expansion and upgrades
I like the fact that there are five VPS and reseller hosting plans to choose from. Having this breadth of options to upgrade and expand your hosting server is important.
The Cons of HostPapa Hosting
1- Expensive renewal fees
Budget hosting companies often pull down their signup price to attract new customers. The same goes with HostPapa – you will have to pay a much higher rate – $7.99/$12.99/$19.99/mo for Starter, Business, and Business Pro upon renewal of your service contract.
2- Limited server locations
Unlike many major hosting companies which give their customers a strategic choice of data center locations, HostPapa has clustered theirs within North America and Canada. Although this does give them good control over the quality of data centers they work with, it doesn’t help their customers who want to target web traffic from other regions.
The result is a higher latency for visitors of those websites since they have to be routed over to North America.
HostPapa Hosting Plans & Pricing
For only $3.95/mo, HostPapa users get 100GB disk storage space, unlimited bandwidth, 25 databases,and 100 email accounts as well as one-click application installation support, the latest PHP and MySQL versions, basic SSL support, and more.
Message from Dave Price, HostPapa Marketing Director
We are not the same company we were a couple years ago. The infrastructure is upgraded/enhanced for better performance, the support channels are even stronger, we offer 30 minute free private sessions to help customers on a topic they want help with in addition to the 24/7 support in 4 languages via chat, ticket, and phone, plus we now have incredible VPS offerings, etc.
You can find out more about Hostpapa hosting plans in tables below, or simply visit HostPapa online at https://www.hostpapa.com/ for official information.
HostPapa Shared Hosting Plans
HostPapa Website Builder
HostPapa VPS Hosting* Plans
Signup Price **
* Note: It's important to note that HostPapa is offering managed VPS hosting at an additional cost of $19/mo. The cost is optional. Meaning that if you want HostPapa to take care of your server issues such as security audit, network issues, software upgrades, migration, and firewall setup, you need to pay extra. Otherwise, you have to choose the self-managed option.
**VPS signup price is based on 36-month term and renew at the same price.
HostPapa claims to have multiple server locations across the globe, but during the sign-up process, only two are available for shared hosting – Canada and the United States.
How do I use HostPapa website builder?
The HostPapa Website Builder is located under its Website Tools section. Launching it will open a graphic user interface-driven system that works based on a series of settings and widgets. If you are looking for alternatives, here's the list of popular website builders you can choose.
To cancel a HostPapa service, log in to your dashboard and expand the ‘MyServices' tab. Expand the service area you wish to cancel and click on ‘Details'. From there, look for the ‘Request Cancellation' button.
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About Jerry Low
Founder of WebHostingSecretRevealed.net (WHSR) - a hosting review trusted and used by 100,000's users. More than 15 years experience in web hosting, affiliate marketing, and SEO. Contributor to ProBlogger.net, Business.com, SocialMediaToday.com, and more.
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