How much money you are losing when your site goes down?
At WHSR, we emphasize a lot on server uptime in our hosting reviews because (well)… Time is money.
Every time your web host goes down, you lose money – Money you paid to your web host AND revenue you generate from your website.
Use this calculator to determine how much money you are losing for every minute your web host stays down.
1- Your Site Revenue (last 90 days)
Estimation of your business revenue for the last 90 days.
What is Web Hosting Uptime?
Web hosting uptime refers to the amount of time that your website is up and running, available to visitors and potential clients.
Anything that isn’t uptime is downtime – and to simplify it, downtime is bad.
Downtime means that people can’t reach your site which can be frustrating to potential visitors while also costing you traffic and revenue. Additionally, if people aren’t able to reach your site the first time, they may not try again.
That said, hosting providers provide minimum uptime guarantees which is a guarantee that they’ll have your site up and running that percent of the total hours in a day.
As a general rule, don’t work with providers who give anything less than a 99.9% uptime guarantee.
Just 1% drop in uptime will cost you more than 7 hours down time in a year.
Web Host Uptime Guarantees
Many web hosts promise anywhere from 99% to 100% uptime. On the surface, this sounds like they’re promising that your website will be live 99-100% of the time. But if you dig deeper into the terms of service, that’s not how it works.
An uptime guarantee states that if the host doesn’t meet their guarantee, they’ll offer you compensation.
However, there are so many restrictions on most uptime guarantees that you may find it impossible to get that credi. The hosting company will often say that they aren’t responsible for downtime caused by maintenance, DDoS attacks, user error, overuse of resources, etc. Even if you experience downtime that doesn’t fall under one of their restrictions, it needs to be over a certain period of time. For instance, SiteGround offers an uptime guarantee for less than 99.9% uptime over the course of a 12-month period. That means your site needs to be down for over 8 hours over the course of a year before you can request any compensation. Often the guarantees will offer you a month’s credit if you meet the qualifications.
But if your site is really down that long, is it worth it to stay with them?
If you want to make sure your host is reliable, don’t put too much stock in guarantees.
In case you’re shopping for a new host, try checking out our web hosting reviews that include uptime test results.