If you have a website whose visitors are located in Malaysia, Singapore or any nearby country, here is one smart and effective work you can do today:
Move to a web host who has one data center in/close to the country of your main audience!
Today we will be discussing how hosting locally is more beneficial over any offshore hosting and what are the best places to host your Malaysian or Singaporean website.
Malaysia and Singapore hosting market is crowded with hundreds of providers and brands – each with different options and deals.
Our aim with this post is to clear the smoke screens and focus on things users actually care about – hosting performance (locally), price, and customer service.
Are you ready? Let’s roll!
Why host your websites locally?
Best web hosting Malaysia / Singapore
Verdict
We use affiliate links on this page – this means WHSR receive referral fees from companies mentioned in this article. Our opinions are based on real experience and actual server data. Please read our review policy page to understand how our host review and rating system works.
Consider it like a flight.
When a Malaysian uses a website hosted in the United States, his requests fly from Malaysia – USA – Malaysia to return a result.
If it was hosted in Malaysia, the requests would have flown inside Malaysia only, minimizing the travel time.
The exemplified travel time of the flight has a technical term ‘latency’. The higher the latency is, the slower your website loads.
You can minimize this travel time (so is the latency) choosing to host on a local server.
Here is a live example. Our website, WebHostingSecretRevealed.net, is hosted on a server located on the west coast of USA.
Due to its peculiar server location, the website responses within 8ms in the USA (W) and 367ms in Japan.
Payments in foreign currencies could be a real pain sometimes. You must have an internationally accepted payment method (with USD currency generally) for making payments.
Where local hosting companies would accept any local bank/credit card, you can see the price in your own currency and there is no currency conversion charge associated.
I bet you are definitely more comfortable talking in your first language than the second one.
All international web hosts use English for communication (assuming that English is not your first language) and you have to maintain their local office time for phone call support.
With a local company, there will be no time complexity. Some companies offer customer support in their local language. Plus, calling to a local phone number is cheaper and easier.
Here are the 8 companies who made out to our list in the following order.
We considered not only the latency but also the customer support, price, and the company reputation.
| Web Host | Server Location | Response Time (from Singapore) |
Speed Rating | Price | Order | |
|---|---|---|---|---|---|---|
| Bitcatcha | W.P.Test | |||||
| SiteGround | Singapore | 9 ms | 585 ms | A | S$5.36/mo | Visit |
| A2 Hosting | Singapore | 12 ms | 1795 ms | A | S$5.34/mo | Visit |
| Hostinger | Malaysia | 8 ms | 191 ms | A+ | RM7.99/mo | Visit |
| Exabytes | Malaysia, Singapore | 19 ms | 174 ms | A | RM14.99/mo | Visit |
| Vodien | Singapore | 7 ms | 107 ms | A | S$10.00/mo | Visit |
| IPServerOne | Malaysia | 12 ms | 215 ms | B+ | RM33.25/mo | Visit |
| Shinjiru | Malaysia | 24 ms | 119 ms | D+ | RM12.6/mo | Visit |
| FastComet | Singapore | 6 ms | 622 ms | A+ | S$4.00/mo | Visit |
Besides the USA and Europe, SiteGround is offering web hosting services in Asia from their data center located in Singapore.
Their servers are customized with CentOS and have a mixed web technology of Apache and NGINX.
They offer a wide range of web hosting services including Shared, Dedicated, Cloud, and Reseller.
All SiteGround shared hosting plans come with SuperCacher – an in-house caching system for maximum website performance.
SiteGround is best known for its fast and commendable customer support. The live chat is available 24/7 to solve your problem, while they do also have phone support and email ticketing system.
Learn more about SiteGround in Jerry’s review.
Notable features for Malaysia / Singapore users
Drawbacks
Price
Latency Test Results
Bitcatcha (Singapore): 9 ms
* Click to enlarge image.
WebPageTest.org (Singapore, EC2, Chrome): 0.585s
* Click to enlarge image.
A2Hosting has cutting-edge technologies concerning website speed (RAID-10 with SSD, RailGun Technology, Turbo Server).
They have one data center in Singapore and other three in Arizona (US), Michigan (US), and Amsterdam (NL).
What so special about the turbo server is that this server uses custom .htaccess, PHP API and APC which have proven to increase website speed up to 20 times.
They have come up with pre-configured server settings for popular website platforms such as WordPress, Joomla, Magento etc.
Regarding their customer support, they offer the popular forms of support which includes 24/7 live chat, phone call and email ticketing.
Learn more about A2Hosting in Jerry’s review.
Notable Features for Malaysia / Singapore users
Drawbacks
Price
Latency Test Results
Bitcatcha (Singapore): 12 ms
* Click to enlarge image.
WebPageTest.org (Singapore, EC2, Chrome): 1.795s
* Click to enlarge image.
Hostinger has one data center in Malaysia and others in the USA and UK. All of them are interconnected by 1000MBPS connection lines for increased performance and stability.
They generally offer Shared, Business and VPS hosting service.
In addition to them, there is one free shared hosting plan that comes with 1000MB disk space and 10GB bandwidth. Interestingly, there are no ads in this plan even though it is free.
The entry-level shared hosting doesn’t have much to offer, but their Premium and Business plans have solid hardware and freebies like free domain, free SSL, daily backup service and deluxe live support.
Learn more about Hostinger in Jason’s review.
Notable Features for Malaysia / Singapore users
Drawbacks
Price
Latency Test Results
Bitcatcha (Singapore): 8 ms
* Click to enlarge image.
WebPageTest.org (Singapore, EC2, Chrome): 0.191s
* Click to enlarge image.
Exabytes is one of the oldest hosting providers in Southeast Asia with headquarter in Penang, Malaysia and external branches in Singapore and Thailand.
The company made their establishment back in 2001.
Exabytes offer some economically crafted small business hosting plans where the highlights are free domain, free SSL, free backup service and free domain privacy protection.
Those who are looking forward to migrating away from their current web host – Exabytes offers free website transfer along with the facility to top up remaining hosting period from their previous host to the new Exabytes account (up to 12 months).
Notable Features for Malaysia / Singapore users
Drawbacks
Price
Latency Test Results
Bitcatcha (Singapore): 19 ms
* Click to enlarge image.
WebPageTest.org (Singapore, EC2, Chrome): 0.174s
* Click to enlarge image.
Vodien is a popular internet service provider in Singapore who started their journey in 2002.
Their main headquarter and the data center are located in Singapore. They have peered connections with several data centers around the world.
They have flexible shared web hosting plans and also some premium business hosting plans that feature SSD Storage, SSL, Dedicated IP, spamGuard, and A.I. Sentry.
Vodien has 24/7 phone call, live chat and email support. The resolution time for common problems, as they say, is 6 hours.
Notable Features for Malaysia / Singapore users
Drawbacks
Price
Latency Test Results
Bitcatcha (Singapore): 7 ms
* Click to enlarge image.
WebPageTest.org (Singapore, EC2, Chrome): 0.107s
* Click to enlarge image.
IPServerOne offers Dedicated, Cloud and Shared Hosting, while their Shared Hosting is only meant for websites who sell products or services online. They have given it the name ‘SME Hosting’.
Cloud hosting is the main attraction of this host. It ranges from RM80/month to RM430/month depending on the configuration.
The support system is made with email ticketing and phone call. Live chat is available on some specific hours only.
Notable Features for Malaysia / Singapore users
Drawbacks
Price
Latency Test Results
Bitcatcha (Singapore): 12 ms
* Click to enlarge image.
WebPageTest.org (Singapore, EC2, Chrome): 0.215s
* Click to enlarge image.
Shinjiru, founded in 1998, has two data centers in Malaysia (Kuala Lumpur, Cyberjaya) and others are across 5 different countries.
They have the most extensive internet services in one place. Services include Normal Shared, Business Shared, VPS, Dedicated, Cloud, Email, Bitcoin Hosting and Domain Registration (ICAAN accredited).
Shinjiru’s customer support has fewer complaints and offers all traditional forms of support (24/7 live chat, phone call, email ticket and even Skype).
Notable Features for Malaysia / Singapore users
Drawbacks
Price
Latency Test Results
Bitcatcha (Singapore): 24 ms
* Click to enlarge image.
WebPageTest.org (Singapore, EC2, Chrome): 0.119s
* Click to enlarge image.
FastComet offers beginner-friendly cloud hosting with SSD storages.
Lots of freebies are included in their shared plans including free domain name, free daily and weekly backup service and free drag-and-drop website builder.
The SpeedUp shared plan is their most generous offer. It is powered by RocketBooster servers which features 3x more CPU and RAM, 3x fewer uses, Varnish+Memcached caching technology and BitNinja security.
Their pricing comes at great transparency and stability. It is locked for life. You will pay the first-time buying price at renewals.
Learn more about FastComent in Timothy’s review.
Notable Features for Malaysia / Singapore users
Drawbacks
Price
Latency Test Results
Bitcatcha (Singapore): 6 ms
* Click to enlarge image.
WebPageTest.org (Singapore, EC2, Chrome): 0.622s
* Click to enlarge image.
Here you go – our list of best hosting for Malaysian / Singaporean websites.
If you are looking for a hosting provider that can handle traffic from both Malaysia / Singapore and other countries – then SiteGround should be your best bet.
Jerry has been tracking SiteGround hosting performance since 2014. Quoting his in-depth SiteGround review:
[…] SiteGround is great for those who want a premium and reliable hosting service that’s priced reasonably and offers good support.
The only downside is that their renewal price falls on the pricier side and can be considered a bit of a ripoff. If pricing is not an issue for you, then SiteGround is definitely a go.
We recommend SiteGround to new to advanced bloggers and business owners who are looking for a worry-free hosting solution.
Bear in mind that, however, there is never a fixed solution to one’s web hosting needs.
Other factors you should consider when choosing a web host include:
Cost of web hosting is a major concern for small and medium-size websites. They cannot just go for any company for the budget constraints.
Local web hosts usually have competitive and affordable pricing to upsell. Their shared plans can start at as low as S$4.00 or RM12.00 a month.
However, the lowest, although good for your pocket, is not always the best for you. You have to give heed to your business’s size and requirements in the first place.
It is better to ask the company in advance how many visitors a package can accommodate and which is recommended for your size of business.
The question remains. Local web hosts sound very attractive. How reliable are they?
Local companies definitely understand how important the reliability is. They have major focus to ensure more than 99% of uptime and faster support when needed.
In the case of reliability, hybrid companies are one step ahead (who provide both local and global hosting; i.e.: SiteGround, A2Hosting). They have a larger workforce and more experience in handling businesses.
What so special about the local companies is that they are more generous to offer add-on services at free of cost.
For setting up a website, you may need SSL certificate, website backup service, website builder, domain privacy and more on the list.
Therefore, it is recommended to compare hosting plans for those free added services. The more you can get, the better you can save.
Many companies also offer one free domain name, sometimes even for life. So check and you may get one.
In case you are still undecided, check out WHSR web host choosing guide to better understand your needs and other factors to look into.
