WebsiteBuilder offers wide range of features and functionality from start to finish. On the other hand, the multiple billing issue claims and essentially multi-marketing of the same product leaves me extremely conflicted.
Having just completed my review of SiteBuilder.com I noticed that I had the same initial problem with WebSiteBuilder – the About page was missing. Curious enough at this discrepancy, I did some digging and discovered that both are owned by Endurance International Group (EIG).
Having noted that they’re both owned by the same company, I also found out another unusual quirk – that WebSiteBuilder runs on the same engine as SiteBuilder.com, right down to tiny little bugs in the way it works. Clicking on a template opens up two identical tabs in the browser, for instance.
As expected, both are similar or identical in terms of features so for functionality there’s nothing new to say. It offers the same drag-and-drop builder along with that impressive blog feature we saw as well as all Search Engine Optimization and Marketing tools.
The user experience differs slightly though and WebSiteBuilder feels a little bit off kilter. Once you’ve registered and logged in, the site immediately tries to get you to pay for an account without telling you that there is a free option available. It’s only on the pricing page that the free account is shown. You’ll have to load WebSiteBuilder from the verification email they send you in order to use the free account.
Since both SiteBuilder.com and WebsiteBuilder exactly the same features, it’s interesting to note that the pricing structure is similar, but not the same.
WebSiteBuilder is slightly more expensive on the lower scale, starting from $5.99 up to $11.99 per month. Even more unusual is that one of the paid plans which is labelled ‘Premium’ offers more functionality for a lower price than the lowest costing plan.
Lastly, one important thing to note is that there appear to be multiple complaints about both SiteBuilder.com and WebSiteBuilder in terms of billing and unfair practices. These complaints include big delays in processing refunds, quietly adding more items to customers shopping carts as well as having to make repeated demands before accounts are cancelled.
* Note: Premium Plan comes with promotional price of $5.99/mo (for first term of service) and automatically renews at regular rate of $10.75/mo (12-month subscription). We are listing the regular rate in table to avoid confusion.
Searching for success stories on WebSiteBuilder was a major headache but eventually we ran across King’s Seafood. This family of restaurants used WebSiteBuilder to create its website, with the standard home plus four support pages. Works as advertised – fast, neat and simple.
This review about WebSiteBuilder leaves me extremely conflicted. On one hand, it offers a good, wide range of features and functionality from start to finish. On the other hand, the hidden ownership, multiple billing issue claims and essentially multi-marketing of the same product has left me stumped. WebSiteBuilder, SiteBuilder, Sitey and Sitelio are all owned by the same company and essentially run on the same web builder engine.
Timothy Shim is a writer, editor, and tech geek. Starting his career in the field of Information Technology, he rapidly found his way into print and has since worked with International, regional and domestic media titles including ComputerWorld, PC.com, Business Today, and The Asian Banker. His expertise lies in the field of technology from both consumer as well as enterprise points of view.