The average first reply time of support ticket is 10 minutes. A toll-free phone support also is available for 24/7. The GrowBig and higher plans enjoy priority support. They will get help faster than other plans.
FastComet is the little-known web hosting company having 8 data centers over 3 continents, including one in London.
FastComet has the best value cloud hosting solution available for UK market. You get all your necessities to start a website, including domain, daily backups and SSL. in their shared hosting plans.
The company comes with all forms of supports including live chat and toll-free phone support for 24/7. I went through their live chat to see how active they are. It didn’t take more than 10 seconds to get the first reply.
HeartInternet is Leeds, UK based web hosting company who are online since 2004. They are part of the large internet group Host Europe.
They advertise unlimited disk space and bandwidth for many plans. But some people ran into fair usage policy as soon as their sites started getting good traffic.
HeartInternet has phone, live chat and support tickets as help solutions. I went ahead to check their live chat condition. But there was no representative available at that time. I guess it is not a 24/7 service.
HeartInternet runs a live health status page where you can check server status, maintenance schedule, and web software bug updates.
Note that the company uses its own control panel, eXtend Platform instead of cPanel or Plesk.
Server location: Leeds
Newbies-friendly, HeartInternet uses their own simplified control panel named eXtend.
Signup price locked for life
Installation fee: A fee of £9.99 is charged for setting up Starter PRO plan.
Only one website allowed for Starter Pro and Home Pro plans.
eUKhost is not a giant hosting company but they have a track record of satisfying more than 35,000 customers.
They have a good support system. It is amazing to see someone on the line within a few seconds of knocking them over live chat.
Disk spaces on their hosting plans seemed limited and a little bit expensive. Other than that, it can be your reliable localhost.
eUKhost offers all methods of support including 24/7 live chat and phone. On top of that, the company also runs a forum too where you can discuss your problem. I have checked some random threads and they were dealt with extra priority.
Server location: Wakefield, Maidenhead and Nottingham
Flexible cloud hosting plan: You can build your custom cloud hosting plan configuring vCPUs, RAM, Storage and OS, which is served with Hyper-V platform.
Native website builder for all users
Free domain name (annual or biennial)
Low disk space – eUKHost offers only 2GB of disk space for Basic plan, where for the same cost you could get 50 GB or more from other hosts.
* Disclaimer: Affiliate links are used in this article.
Article by Abrar Mohi Shafee
Abrar Mohi Shafee is a content writer and affiliate marketer who enjoys writing about how to make your website more popular. He has appeared on ProBlogger, Kissmetrics and several more giant websites. Don't hesitate to ask him for anything he can do to help you.