Article by Jerry Low
Geek dad, SEO data junkie, investor, and founder of Web Hosting Secret Revealed. Jerry has been building Internet assets and making money online since 2004. He loves mindless doodling and trying new food.
Hostgator is a privately owned web hosting company founded in 2002. According to Hostgator official claims, they provide hosting service for more than 1,000,000 websites and lead in hosting reseller accounts with over 20,000 resellers.
In this article, we are going to check out some of the frequent asked questions on Hostgator.
What are my options with Hostgator?
Hostgator offers a wide range of web hosting services, including shared, VPS, dedicated, and reseller web hosting.
Does Hostgator offer unlimited hosting?
Yes, Hostgator’s shared hosting plans offer unlimited disk space and data transfer. But hey, you do understand the real meaning of unlimited web hosting, right?
Can I upgrade my Hostgator account after purchase?
Yes, you can. Upgrade can be done at any time by filling up Hostgator’s upgrade form. It is free to upgrade and the only charge would be the price difference in the plan you upgrade to.
How long do I need to wait to get my new Hostgator account working?
Hostgator hosting accounts are activated automatically after payment but it normally takes 24-48 hours for a domain to fully propagate. However, you can view your site even though your domain’s name servers haven’t propagated by using URL in this format: http://ipaddress/~username/.
Can I have my own email accounts? And if so, how many email accounts can I create?
Yes, you can have your own email accounts (with your own domain name) with Hostgator. Furthermore, the web host provides unlimited email accounts. For example if your domain is www.mydomain.com and you can choose any name as email@example.com. To access your mailbox, you have 2 options which are to read your mail through web based mail client or download the email to your local mail client like Microsoft Outlook.
Can I synchronize my email account with mobile device?
Yes, you can read your email on mobile devices (like iPhone and Blackberry). All you need to do is to configure your devices to operate with IMAP protocol. Clear instructions to configure the settings are given under the mail client configuration in the web hosting control panel.
Do I get any trial period with Hostgator hosting?
Yes, Hostgator customers get 45 days full refund trial period upon signup.
What kind of after-sales support should I expect from Hostgator?
Hostgator provides customer supports via 24×7 phone, live chat and email ticketing system.
Can I host adult content on Hostgator?
Yes. However, Hostgator stress that the adult content must be legal. Hostgator servers are located in Houston, Texas, so your site must comply with all local, state, and federal regulations regarding adult content.
Does Hostgator provide any free shopping carts?
Yes of course. Hostgator users can install CubeCart, ZenCart, and osCommerce in just a few clicks.
Does Hostgator support Fantastico?
Yes. Therefore these web apps can be installed automatically.
Polls and Surveys
Does Hostgator provide private SSL certification?
Yes, Hostgator sells Comodo 128 bit certificates for $75 a year. To purchase, all you need to do is to fillup the web form.
How do I pay my Hostgator bill?
Hostgator accept payment via MasterCard, Visa, American Express, Discover, Paypal, personal checks, money orders, cash, and bank transfers.
Do you recommend Hostgator hosting?
Yes, Hostgator is highly recommended. In fact, this website is hosted on Hostgator too. To learn more, read my full review about the host here: Hostgator Hosting Review.