GreenGeeks FAQ

GreenGeeks Introduction

GreenGeeks Hosting

GreenGeeks is one of the few hosting companies that focus on green hosting from the very beginning and the web host is rated as the Best Green Hosting in many hosting review sites. In this article, we are going to learn more about GreenGeeks by going thru some of the frequent asked questions.

Frequent Asked Questions on GreenGeeks Hosting

GreenGeeks is one of the few hosting companies that focus on green hosting from the very beginning and the web host is rated as the Best Green Hosting in many hosting review sites. In this article, we are going to learn more about GreenGeeks by going thru some of the frequent asked questions.

What are my choices with GreenGeeks?

GreenGeeks provides two types of web hosting services – shared hosting and reseller hosting. There is only one package (named EcoSite) for the shared hosting service; while reseller hosting services come in five different packages (named Seed, Sprout, Plant, Tree, and Forest).

What’s in GreenGeeks shared hosting services?

GreenGeeks shared hosting plan offers unlimited hosting – users get unlimiteddata storage, data transfer, addon domains, POP3 E-mail support and MySQL databases.

The unlimited hosting is pretty much the same with other hosting plans… but do know the real meaning of unlimited hosting, right? ;)

How does the reseller hosting work?

After signing up for a reseller hosting account with GreenGeeks, you will receive the login information for the GreenGeeks reseller control panel called Web Host Manager (aka WHM). WHM allows you to manage and provide your customers with their own end-user control panel (aka cPanel), which will allow them to manage e-mails, web site files, statistics, domain names, etc without requring you to do these tasks.

The reseller hosting comes in five different packages:

Reseller Hosting SeedSproutPlant TreeForest
Disk SpaceUnlimitedUnlimitedUnlimitedUnlimitedUnlimited
BandwidthUnlimitedUnlimitedUnlimitedUnlimitedUnlimited
cPanel Accounts102550100250
Support24/7 live chat, email, and phone call support
PromotionFree eNom Accounts (worth $9.50), cPanel migration, billing system
Price/mo$19.95$24.95$39.95$59.95$99.95

Do I get any trial period with GreenGeeks hosting?

Yes, GreenGeeks offers 30 days money backguarantee trial period. If you decide to cancel within the money back guarantee period of 30 days, GreenGeeks will provide you with a full refund (excluding any setup fees, and domain registration or transfer costs). You will own the domain after you cancel, with or without GreenGeeks as the hosting provider.

Is there any differences in term of pricing for different subscription period at GreenGeeks?

Yes, GreenGeeks shared hosting prices are different for different subscription period: 12 months subscritpion $7.95/mo; 24 months subscription $6.95/mo.

Can my site get hosted on a dedicated IP address at GreenGeeks?

GreenGeeks do offers dedicated IP address to customers; however it will cost an extra annual cost of $30. To purchase, simply send an email to sales@greengeeks.com with the subject line: Purchase Dedicated IP. 

What’re the available payment methods for GreenGeeks?

Visa, Master Card, American Express, and PayPal.

Does GreenGeeks operate on their own servers?

Yes. In my recent interview with Trey Gardner (GreenGeeks founder), Trey told us that GreenGeeks is operating on its own servers with the data center located at Chicago, IL.

Can I do CGI scripting on GreenGeeks?

Yes.

What kind of after-sales support is provided at GreenGeeks?

GreenGeeks provide 24/7 live chat, email, and telephone supports.

How long will it take to get my website online with GreenGeeks ?

Basically your GreenGeeks account will be ready as soon as you make your payment. However it normally takes 24-72 hours for the DNS system to sort out (which is out of GreenGeeks’s control), so please expect one to three days waiting time before your website is fully in function.

Does GreenGeeks support Windows Hosting?

No. Green Geeks is a Linux/Unix web hosting provider and they do not offer Windows servers hosting or any web hosting which would require .asp/.net support.

Does GreenGeeks provide any free shopping carts?

GreenGeeks provides three shopping cartsfor free: CubeCart, OSCommerce and Zen-Cart. These shopping cart can be integrated into most common payment gateway, such as Paypal, 2Checkout, Authorize.net, and so on.

What version of cPanel does GreenGeeks offer?

At this time of writing, GreenGeeks support cPanel 11.

What version of MySQL does GreenGeeks offer?

GreenGeek currently uses MySQL version 5.0.81-community MySQL Community Edition (GPL).

What version of PHP does GreenGeeks offer?

At this time of writing, GreenGeeks is currently using 5.2.11. Generally, GreenGeeks is pretty keen in updating their software so you can rest assure that you can run on the latest stable version of PHP (and MySQL).

Do GreenGeeks support auto-installation scripts?

Yes, GreenGeeks support most popular web apps auto-installation via Fantastico. In general, here are the web applications you install with just a few clicks.

Blogging

  • WordPress
  • b2evolution
  • Nucleus

CMS

  • Joomla
  • GeekLog
  • Mambo
  • phpNuke
  • phpWCMS
  • phpWebsite
  • Drupal
  • Post-Nuke
  • SiteFrame
  • Xoops

eCommerce

  • CubeCart
  • ZenCart
  • OSCommerce

Forums

  • phpBB
  • SMF

Image Gallery

  • 4Images Gallery
  • Gallery
  • Coppermine

FAQ

  • FAQ MasterFlex

Customer Relationship

  • Crafty Syntax Live
  • Help Center Live
  • osTicket
  • PHP Support Tickets
  • Support Services Manager

Web Polls

  • Advance Poll
  • phpESP

Site Builder

  • Template Express

Wiki

  • PhpWiki
  • TikiWikiCMS

Other Extras

  • Moodle
  • Open Realty
  • phpAdsNew
  • phpForumGenerator
  • WebCalendar
  • Template Express

How is "300% green" possible with GreenGeeks?

Green Geeks pulls energy from the grid just like every web hosting company.

In order to compensate for the power they pull from the grid, GreenGeeks purchases wind energy credits for the energy they consume from the grid. The web host replaces, with wind power, 3 times the amount of energy used by theirweb servers – this explains why GreenGeeks is "300% green".

Do you recommend GreenGeeks?

Yes, I do recommend GreenGeeks hosting. Although the hosting company is relative new compare to others but there are quite a few plus points with GreenGeeks that make them stand out from the competition – nightly backup, 300% green hosting, high server uptime record, and reasonable pricing. To learn more, read my updated GreenGeeks Review.

How can I order GreenGeeks?

Easy, the ordering process takes less than 5 minutes at www.GreenGeeks.com